The MSC Meraviglia is the first of a new fleet of high-tech ships MSC Cruises is launching over the next decade. Frances Marcellin went on board to speak to the team behind the ship’s cutting-edge technology
To Provide Superior Quality, Highly Competent and Cost Efficient Ship Leisure Management Services Throughout the World, With A Financial Result Which Provides a Satisfactory Return on Equity to The Shareholders.
Much like the ships we serve at CMI Leisure, our business relies on charting less-traveled courses. We think beyond the trappings of convention to find innovative solutions that encompass provisioning, operations, personnel and logistics to meet the unique needs of your intrepid voyages.
We believe quality is non-negotiable and we insist on the highest service standards across the board. We also understand that your unique market demands the ability to adapt to changes and unforeseen challenges quickly and deftly. We know that your audience is different. Your crews are different. Your ships are different. Your needs are different.
We have completed over 4,000 marine projects for more than 1,000 vessels.
WHAT WE OFFER:
- Restaurant Services
- Bar Operations
- Cost Controlling
- Onboard Systems
- Customer Relations
- Galley Operations
- Gift Shop
- New Builds
WHAT WE do:
CMI Leisure delivers turnkey hotel management and hospitality services designed to ensure expedition and boutique cruise lines deliver a superior product in the most cost-effective manner possible. Essentially, our job is to provide you with peace-of-mind. The kind that comes with knowing every aspect of shipboard operations has been meticulously planned, provisioned and programmed by a team of experts who truly understand your needs. We’re not a one-size-fits all company. Rather, we bring an unprecedented degree of customization and partnership to your shipboard operations. Working closely with you, CMI Leisure will create a turnkey program that delivers an exceptional guest experience, while maximizing bottom-line performance.
CMI Leisure’s Hotel and Hospitality Services ensure your guests enjoy an unrivaled experience, while your bottom line sees maximum cost efficiencies. We’ve earned our reputation by creating exceptional onboard environments that allow ecological adventures to be had with an endless array of creature comforts and added luxuries. From supplying ship stewards to creating award-winning spa programs to providing outstanding entertainment to balancing the daily ledger, at CMI Leisure we ensure your needs are met, bow to stern.
The CMI Leisure team of chefs and culinary professionals takes great pride in bringing the latest foodie crazes and gastronomic sensations to your ships. Our recipe for success is a combination of inspired art and meticulous planning with services that extend to every area of food preparation, galley staffing, and service personnel. Whether it’s creating an entirely new restaurant experience; adding exciting new menu options; or improving galley operations and guest service, CMI Leisure is committed to providing your guests with a culinary journey worthy of the spirited adventure they’ve embarked upon.
At CMI Leisure we are deeply in tune with the needs and wants of expedition cruisers. Let us help you build and implement a program of amenities and offerings that’ll wow your guests and have them booking another voyage. These include concierge services, unique shore-side experiences, exotic spa services, specialized onboard classes or other activities, unique bar & dining options, and unforgettable extras not found on most cruise ships.
CMI Leisure runs a tight ship that maximizes time, energy, and, of course, dollars. Our turnkey services work in tandem to streamline operations and improve efficiencies with facilities and processes that are tailored to accommodate smaller ships. In fact, partnering with our sister company, Cruise Management International, we’re able to extend your dollars even further by offering comprehensive marine, engineering and dockside support. CMI Leisure is your go-to source for comprehensive logistics solutions.
CMI Leisure offers a full spectrum of services available to clients on a consultancy basis. What distinguishes our services from the rest is a detailed understanding of small-ship and expedition cruising needs. From galley design to engineering; guest amenities to crew configuration and management; we’ve seen it all and done it all for this highly specialized style of cruising. Whether you’re building and outfitting a new ship or face the challenges of retrofitting an existing design, our expert consultants will streamline the process and help formulate a strategic action plan that works within your budgetary guidelines. Tell us your goals; we’ll help you attain them.
One of the toughest challenges facing a small cruise operation is the inherent risk that comes with managing large groups of people and operating expensive equipment with finite capital resources. At CMI Leisure we offer a full gamut of Risk Management services designed to help your create a safe and enjoyable environment for guests and crew, while protecting you and your assets against undue claims and other expenses. Our services and expertise include Crew Management, Sanitation & Safety, and Claims Management.